Bride wishes she'd registered for a Krups instead

This is my Cuisinart Sucks story::  Received a Grind & Brew as a wedding gift in October 2010. The front filter basket door keeps popping open now (started about 3 months ago) and coffee spills all over the counter (and down the cabinets and onto the floor). I called Cuisinart and complained and of course they said they'd send me a new one for $10 in shipping costs and I would have to box up and mail the FAULTY one back.