Bradley's Story: Just Expensive Landfill
This is my Cuisinart Sucks story:: We have 2
Stainless Steel Cuisinart cordless Kettles product # kua-17bc. Last
week one just got up and died. I was a bit amazed I sent an email to
Cuisinart stating that over the past 4 years we have purchased 2
kettles. I asked if the units had a defect or if this was the life span
of the kettle.
Here's is what they wrote back:
Dear valued consumer,
Thank you for your email.
The life span is over on your kettle.
Consumer Service Representative-CP
When I received the email I had to forward it on to my wife and a few
friends since I was quite amazed at the text. I had to get a second
opinion so see if I was reacting correctly. Was this a serious
response? Valued Customer? More like valued mark, I wondered if I
should ship their kettle back to them so they can dispose of the
garbage themselves. I paid $80 for each of the kettles which do one
thing: boils water.
Obviously Cuisiart is in the business of building garbage which I was
hoping to avoid. I did not wish to purchase a new kettle each year and
throw the old one into a landfill but as it stands Cuisiart is just
expensive landfill. Save your money and save our Earth don’t buy this
Posted on Mon, February 2, 2009
by Bradley filed under