This is my Cuisinart Sucks story::  We have 2 Stainless Steel Cuisinart cordless Kettles product # kua-17bc. Last week one just got up and died. I was a bit amazed I sent an email to Cuisinart stating that over the past 4 years we have purchased 2 kettles. I asked if the units had a defect or if this was the life span of the kettle.
Here's is what they wrote back:

Dear valued consumer,

Thank you for your email.

The life span is over on your kettle.

Regards,
Consumer Service Representative-CP

When I received the email I had to forward it on to my wife and a few friends since I was quite amazed at the text. I had to get a second opinion so see if I was reacting correctly. Was this a serious response? Valued Customer? More like valued mark, I wondered if I should ship their kettle back to them so they can dispose of the garbage themselves. I paid $80 for each of the kettles which do one thing: boils water.

Obviously Cuisiart is in the business of building garbage which I was hoping to avoid. I did not wish to purchase a new kettle each year and throw the old one into a landfill but as it stands Cuisiart is just expensive landfill. Save your money and save our Earth don’t buy this Landfill.