David doesn't understand why he should pay $20 for Cuisinart's workmanship error.
This is my Cuisinart Sucks story:: My 10 year old son bought me a Griddler for Christmas three weeks ago. We have used the Griddler about 5 times and loved it. We were using it today and one of the plate releases is inoperable. Something is broken on the inside. I called to have the product shipped back for a replacement and they were going to charge me $10 dollars to ship it back and $10 dollars to have the new one shipped to me. Horrible customer service. Why should I pay $20 for a workmanship error. Never again will I purchase a Cuisinart product. Thanks for creating this site to allow me to vent to someone who cares, cause Cuisinart obviously doesn't.
Posted on Mon, January 16, 2012
by David Huff filed under