email sent to Kevin 8 minutes after Kevin's email to everybody

From: <>
Sent: Tuesday, August 26, 2008 12:28 PM
To: kevin
Subject: [CN #CS20080826-xxxx]: I want some customer care with a product problem

Dear Kevin,

We apologize for any difficulties you may be experiencing with your product.  Please be assured that your satisfaction with our product is very important to us.  Your email has been assigned ticket #: CS20080826-xxxx.  Please reference this ticket when corresponding with us.

You should receive a reply within the next three business days.

Your patronage is appreciated.

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