KW maintains that Cuisinart's "Lifetime Warranty" is Illusory

This is my Cuisinart Sucks story::  My wife and I received a cuisinart cookware set as a wedding gift. After three years, the handle on the 8" skillet broke! I called cuisinart to exercise the LIFETIME WARRANTY, and much to my dismay I discovered that I would have to pay for shipping to cuisinart so they could inspect the skillet to see if it is a defect--pretty obvious to me.