Kirsten would have preferred a new machine and not just parts
This is my Cuisinart Sucks story:: Husband bought me a new food processor for Xmas. Used it once and washed it in the dishwasher (as it says it's safe to do). Now the cover and bowl don't fit together, called and a new bowl was sent. Now the new bowl and the old cover are loose together but the pusher part does not even make a connection. Called spoke with a rep who says they will only send me a new pusher, and I have to pay to send back old bowl and pusher; but I can put them in the same box. When I stated that this is a brand new machine with barely any wear; they said that sending me new parts is the best they can do!! No standing behind their product.
Posted on Tue, February 14, 2012
by Kirsten O filed under