Stan is not happy with the way Cuisinart honors their warranties

This is my Cuisinart Sucks story:: I received a Private Reserve Wine Cellar (CWC-900) in September 2008 as a reward from my employer and registered on the website at the same time. It stopped working about two months ago and Cuisinart refused to honor the three year warranty because I do not have a receipt. They acted like registering it was a waste of time and did not offer to check for it. Mybe it goes into a black hole.

They did offer to sell me a new one at full retail price which I declined.

I don't think I want any more Cuisinart products if this is the way they honor their warranties.

Posted on Fri, September 10, 2010 by Stan filed under

wine cellar,

2 comments (Add your own)

1. Bob wrote:: Wrote to Cusinart about bread pan leaking the liquids you put in it, 3 times still haven't received a reply had to purchase a new one in oder to use the bread machine. Its been 3 weeks and still no reply. Ther customer care center sucks.
Sun, January 30, 2011 @ 1:16 PM
2. JIMBROSKI wrote:: Bob , really you couldn't dial the 1800 # and talk to a person ? what is going on with americans ? have we become that lazy that you can't pick up a phone and talk to someone ? you are ridiculous you must not be from this country.
Tue, February 28, 2012 @ 8:37 PM

Add a New Comment

Your Name:

Your Email/URL (Optional):

Your Comment:

Enter the code you see below:
code

Comment Guidelines: No HTML is allowed. Off-topic or inappropriate comments will be edited or deleted. Thanks.

Stan is not happy with the way Cuisinart honors their warranties - Cuisinart® Sucks