Stan is not happy with the way Cuisinart honors their warranties

This is my Cuisinart Sucks story:: I received a Private Reserve Wine Cellar (CWC-900) in September 2008 as a reward from my employer and registered on the website at the same time. It stopped working about two months ago and Cuisinart refused to honor the three year warranty because I do not have a receipt. They acted like registering it was a waste of time and did not offer to check for it. Mybe it goes into a black hole.

They did offer to sell me a new one at full retail price which I declined.

I don't think I want any more Cuisinart products if this is the way they honor their warranties.

2 comments (Add your own)

1. Bob wrote:
Wrote to Cusinart about bread pan leaking the liquids you put in it, 3 times still haven't received a reply had to purchase a new one in oder to use the bread machine. Its been 3 weeks and still no reply. Ther customer care center sucks.

Sun, January 30, 2011 @ 1:16 PM

2. JIMBROSKI wrote:
Bob , really you couldn't dial the 1800 # and talk to a person ? what is going on with americans ? have we become that lazy that you can't pick up a phone and talk to someone ? you are ridiculous you must not be from this country.

Tue, February 28, 2012 @ 8:37 PM

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