Don't expect good "Customer Care" from Cuisinart®

The Latest from the Cuisinart® Sucks Blog

  • Breville over Cuisinart any day

    Message to Kevin or Andrea:  Cuisinart is no longer a good product in my book. I will never buy another cuisinart product. I have gone through 3 coffeemakes the first one was ok, but the second one caught on fire and cuisinart replaced it and not a year later the 3rd coffeemaker cuts off after making 4 cups and I called cuisinart and they said they could not replace it unless I have the original reciept of the first coffeemaker which I dont have. This did not make sense to me. If you want a good product try Breville they stand behind their product no matter how old it is. I have a friend who has all of their poducts and she believes 100% in their product. I will now purchase their Grind and Brew Coffeemaker. No cuisinart for me ever again and I have noting but cuisinart products.


    Fri, April 6, 2012 (1 comment)
RSS Feed

Our DCC-2400 from Cuisinart leaks everywhere

Cuisinart's DCC-2400
This is the DCC-2400.  It is a very nice coffee pot--in concept.  The problem is that the coffee pot leaks all over the counter every time you use it. 

That wouldn't be such a problem if Cuisinart would honor their warranty and replace it with one that doesn't leak. 

The problem is that you can't get past the horrible "on hold" music at Cuisinart (1-800-726-0190) to speak to anyone competent who can make it happen.   They claim to have a "Customer Care" Department.  But we never found anyone who cared.

Cuisinart® is a registered trademark

Cuisinart® is a registered trademark of Cuisinart, Stamford, CT, 06902.

Share Your Story